Friday, August 1, 2025

The 4 Finest Choices for Video Calls

Am I audible? 

We’ve all been there. Video conferencing ought to make collaboration easy, and generally, exploring completely different choices will help discover the proper match.

Zoom is a go-to for a lot of, however it’s not one-size-fits-all. In case you want fewer closing dates, stronger safety, or higher integrations, an alternate would possibly swimsuit you higher. Regardless of the cause, having selections is at all times an excellent factor.

With so many choices for video conferencing software program on the market, I needed to see which of them lived as much as the hype, so I put them to the check. I ran conferences, scheduled calls, and pushed completely different options to their limits to see which platforms really delivered.

After researching and testing the high 4 Zoom options primarily based on G2 scores and hundreds of Video Calls over time, I’m right here to interrupt down what works, what doesn’t, and which one would possibly simply be the proper match for you.

Why these instruments are good Zoom options 

Zoom is a number one video conferencing device, however it’s not good for everybody. These options stand out by addressing particular challenges that some customers face with Zoom:

  • Stronger safety & privateness: Some instruments provide end-to-end encryption and higher compliance options.
  • Extra reasonably priced pricing: Many options present free plans with fewer restrictions or extra budget-friendly choices.
  • Less complicated person expertise: Some platforms are simpler to navigate, lowering the educational curve for brand new customers.
  • Specialised options: Sure instruments excel in areas like webinar internet hosting, AI-powered enhancements, or real-time collaboration.
  • Higher efficiency & integrations: Some options work extra easily with third-party instruments and supply enhanced customization choices.

If Zoom lacks in any of those areas, the instruments on this listing might be a greater match on your particular wants. So, how did I slender down one of the best Zoom options?

My course of to seek out one of the best Zoom different

I began through the use of G2’s grid stories to determine the highest leaders within the video conferencing area. Then, I personally examined probably the most talked-about instruments, internet hosting group conferences, digital workshops, consumer displays, and even informal on-line hangouts to see how these platforms carried out in several real-world eventualities.

 

Listed here are the important thing questions I used to judge these instruments pretty:

  • What distinctive capabilities does it provide past video calls?
  • How rapidly can a brand new person get began?
  • Does it provide a free plan or aggressive pricing for companies?
  • Are there any lag, connectivity, or stability points?
  • How effectively does it work with well-liked instruments like Microsoft 365, Google Workspace, and Slack?
  • What are actual customers saying about their expertise?
  • Can it’s used throughout Home windows, macOS, Linux, and cell gadgets?

Once I could not personally check a device resulting from restricted entry, I consulted professionals with hands-on expertise and validated their insights utilizing verified G2 opinions. Moreover, I leveraged AI to research a whole lot of person opinions on G2, figuring out recurring themes—each constructive and unfavourable—which may not have surfaced in my testing alone.

 

The screenshots featured on this article are a mixture of these captured throughout my testing and ones obtained from the seller’s G2 web page. This thorough strategy ensures that the instruments beneficial right here aren’t simply options to Zoom, however viable options for a spread of enterprise and private use circumstances.

 

Word: This assessment is a person opinion and doesn’t mirror G2’s place concerning the talked about software program’s likes and dislikes. Nonetheless, G2’s assessment knowledge and scores have been used to tell the findings.

G2’s Video Conferencing class consists of merchandise that fulfill the next standards:

  • Present on-line video and audio communication between two or extra events
  • Enable video convention hosts to switch specs and invite company to conferences
  • Supply options like display screen sharing and chat inside particular person conferences
  • Supply recording capabilities for future references or displays

High 4 Zoom options: Ranked by G2 Rating

Not all video calls ought to really feel the identical. Learn on to see how these 4 Zoom options stack up in my expertise. 

1. Google Meet: Finest at no cost customers

With over 2,400 opinions on G2 and a 100% satisfaction rating, I knew Google Meet was price testing. It holds a powerful G2 Rating of 100, making it one of many highest-rated video conferencing instruments, particularly for companies already utilizing Google Workspace.

If I had been on the lookout for a easy, user-friendly answer that integrates effortlessly with my current instruments, Google Meet could be my first alternative. It’s constructed instantly into Gmail and Google Calendar, making it extremely straightforward to begin and be part of conferences with out further setup.

Google Meet

From my expertise, Google Meet is constructed for accessibility—no downloads, no difficult setup, simply click on and join. Once I examined it for group conferences, I appreciated how seamless it was to begin a name instantly from my Gmail inbox. The actual-time captions labored effectively throughout a loud espresso store name, precisely transcribing conversations. Nonetheless, I did discover occasional video high quality drops when utilizing a low-bandwidth connection, one thing to be conscious of should you typically work in unstable community circumstances.

Certainly one of Google Meet’s largest benefits is its seamless security measures. Google’s safety infrastructure ensures end-to-end encryption, defending conferences from unauthorized entry. Whereas not as superior as Webex by way of safety compliance, it nonetheless meets the wants of most organizations.

Google Meet retains issues easy, however it does include some trade-offs. It lacks among the superior options discovered in additional enterprise-focused instruments like Webex or Zoom. Moreover, Google Meet’s free model has a 60-minute time restrict, which may be restrictive for longer conferences. In case you depend on prolonged conferences or want AI-powered insights, you would possibly end up needing an improve.

Google Meet provides a free model, however for companies that want longer conferences, premium plans begin at $6 per person/month as a part of Google Workspace. For small groups, it is a budget-friendly possibility, however should you want extra options like prolonged recording storage or assembly transcripts, you’ll want a higher-tier plan.

What I like about Google Meet:

  • Because it’s browser-based, I can simply entry it from any machine with out extra downloads.
  • The dwell captions and noise cancellation have made my conferences clearer and extra accessible. particularly in noisy environments.
  • I discover it to be probably the most budget-friendly choices for my group.

What G2 customers like about Google Meet:

Tejas Thakor, IT Engineer within the Schooling Administration trade, shares:

“Google Meet is extremely straightforward to make use of. You possibly can be part of a gathering by merely clicking or tapping on a hyperlink, and there’s no have to obtain any software program. This makes it straightforward to collaborate with folks on any machine. It is usually very dependable. I’ve by no means had any points with the audio or video high quality and have at all times been in a position to hook up with conferences with none issues.” Learn full assessment

What I dislike about Google Meet:
  • I discovered the superior options to be fairly restricted. As an example, there’s no AI-powered real-time transcription or assembly insights. 
  • I additionally seen that video high quality generally dropped when my web connection wasn’t nice. 
What G2 customers dislike about Google Meet:

Deity Puman, Director within the Retail trade, mentions:

“We have now been utilizing Zoom earlier than. The one factor I felt Google Meet lacked was some display screen sharing limitations.” Learn full assessment

In case you want an easy-to-use, no-frills video conferencing device that integrates with Google Workspace, Google meet is your device. Nonetheless, you would possibly discover it limiting should you want superior options like AI-powered transcription, assembly analytics, or prolonged recording choices.

Webex has earned excessive reward on G2, backed by over 16,000 person opinions and a flawless 100% satisfaction ranking. Its spectacular G2 Rating of 92 highlights its reliability, making it a stable alternative for companies that prioritize safety and superior collaboration options.

If I had been on the lookout for a safe, dependable answer, Webex would undoubtedly be on my radar, particularly for enterprises that want an all-in-one collaboration platform. However I additionally needed to see whether or not its in depth function set justified its repute or if it had trade-offs which may make me think about different choices.

Webex Suite

From my expertise, Webex isn’t only for video calls however serves as an entire collaboration hub. From one platform, I can chat, name, host webinars, and even file video messages. That stage of integration has made my workflow a lot smoother.

I examined Webex’s noise cancellation by becoming a member of a name in a busy café, and it utterly filtered out the background chatter, making my voice crystal clear. That stated, syncing with Microsoft Outlook can generally be unreliable, inflicting occasional scheduling points. In my exams, 3 out of 10 calendar invitations did not sync correctly.

A number of the AI-powered enhancements have been game-changers for me. As an example, Assembly highlights mechanically summarize key factors, making it simpler to comply with up on motion gadgets. Equally, Reside transcription was a lifesaver once I wanted to reference a dialog however forgot to take notes. One-click scheduling and seamless machine switching make collaboration simpler.

Nonetheless, I’ll admit that frequent updates can generally disrupt workflows.

Safety is a significant energy. Webex ensures delicate conferences keep non-public with end-to-end encryption. I’ve used Webex for every thing from group check-ins to confidential consumer conferences, and it has by no means let me down. Internet hosting consumer conferences on Webex reassured me, figuring out that end-to-end encryption safeguarded our delicate discussions.

Webex can really feel overwhelming at first due to its feature-rich interface. At first, it felt like an overcomplicated Swiss military knife, however as soon as I acquired previous the educational curve, the instruments really made my life simpler. The flexibility to modify gadgets mid-call with out dropping audio was a shock hit for me—tremendous helpful when leaping from my laptop computer to cellphone.

Webex provides a free plan, which is nice for smaller groups. However to unlock its actual potential, premium plans begin at $15/month per person. 

What I like about Webex:

  • I felt assured utilizing Webex for delicate conferences since I knew my conversations had been protected with end-to-end encryption.
  • The noise cancellation and dwell translation options actually impressed me, making my calls clearer and extra accessible.
  • I had no hassle integrating it with Microsoft 365, Google Workspace, and Slack—it match seamlessly into my workflow.
  • Even when my web connection wasn’t nice, I seen that Webex maintained high-quality audio and video with minimal lag.

What G2 customers like about Webex:

Jorge Mendoza, Logistics Coordinator within the Mid-Market (51-1000 workers):

“For me, Webex Suite stands out for its simplicity. I benefit from the display screen sharing performance, the security measures that bolster privateness and knowledge administration, the easy-to-navigate interface, and the audio and video high quality that make conferences and video conferences very nice.” Learn full assessment

What I dislike about Webex:
  • I discovered the frequent software program updates a bit disruptive at occasions, particularly once they rolled out unexpectedly.
  • Syncing with Microsoft Outlook wasn’t at all times dependable. I did run into occasional points with scheduling and calendar invitations.
What G2 customers dislike about Webex:

Robert Yparraguirre., Community Administrator within the Mid-Market (51-1000 workers):

“The primary factor I do not like about WebEx is once they push out main updates to the GUI and do not provide you with a heads-up! I have been utilizing their software program for over 10 years now, and nonetheless, to at the present time, I can not share my display screen and eliminate all toolbars and icons from the display screen.” Learn full assessment

Even should you’re attending conferences by way of a display screen, there are some digital assembly etiquette and finest practices you must comply with. Learn to be taught extra.

3. Microsoft Groups: Finest for seamless integration

After utilizing Microsoft Groups, I can see why it’s a go-to alternative for companies already within the Microsoft ecosystem. The mixing with Microsoft 365 is seamless—I might schedule conferences in Outlook, collaborate on recordsdata in OneDrive, and soar into video calls inside related built-in platforms. The flexibility to modify between chat, video conferencing, and file sharing with out juggling a number of apps was a particular plus.

With over 10,500 opinions on G2, a 100% satisfaction ranking, and a powerful G2 Rating of 96, it’s clear that loads of others really feel the identical approach.

Microsoft TeamsSupply

From my expertise, Microsoft Groups is greater than only a video conferencing device; it’s a full-fledged collaboration hub. The persistent chat, file storage, and deep Microsoft 365 integration make it extremely environment friendly for team-based tasks. Nonetheless, Groups can really feel sluggish at occasions, particularly when operating a number of apps concurrently.

One of many strongest elements of Microsoft Groups is its safety and enterprise-level compliance. With end-to-end encryption, knowledge loss prevention, and superior admin controls, it’s well-suited for companies that require strict safety measures.

That being stated, Groups does have its downsides. It may be resource-intensive, inflicting lags on lower-end gadgets, and navigating between completely different Groups and channels can generally really feel clunky. Moreover, customers have reported that figuring out themselves repeatedly when logging in may be irritating.

Microsoft Groups provides a free model, however to unlock superior options like webinar internet hosting and bigger assembly capacities, premium plans begin at $4 per person/month as a part of Microsoft 365.

What I like about Groups:

  • I discovered it deeply built-in with Microsoft 365 and labored effortlessly with Outlook, OneDrive, and SharePoint, making collaboration seamless.
  • I felt safe utilizing it, because of its enterprise-grade safety, end-to-end encryption, and sturdy compliance instruments.
  • The persistent chat and file-sharing options saved my conversations and paperwork organized in a single place, making group collaboration simpler.
  • It scaled effectively for various group sizes. In my utilization, I discovered it simply as efficient for small companies as for bigger enterprises.

What G2 customers like about Groups:

Murillo Lucena Bau, System Engineer within the Mid-Market(51-1000 emp.), shares:

“The standard of video and audio calls is constantly good, even with massive teams, and display screen sharing is easy and dependable. I additionally respect the power to create separate channels inside every group for various tasks or matters, preserving conversations organized and simple to comply with. The platform’s real-time modifying in recordsdata and simultaneous collaboration instruments have boosted our productiveness considerably.” Learn full assessment

What I dislike about Groups:
  • I seen that efficiency might lag when operating a number of purposes, making it really feel sluggish at occasions.
  • Navigating between groups and channels wasn’t at all times intuitive—it generally felt clunky and took further clicks to get the place I needed.
  • I discovered the repeated login verifications a bit irritating, as I needed to confirm my identification extra typically than anticipated.
What G2 customers dislike about Groups:

Mohit Yadav, Senior Software program Engineer in Data Know-how and Providers (Enterprise, >1000 workers):

“No doubt MS Groups is an excellent cool app, however on previous gadgets, it’d lag. For newbies, the interface is kinda too overwhelming—takes a while to get a hold of it. At occasions, notifications should not acquired, and options like breakout rooms would possibly glitch right here and there.” Learn full assessment

Finally, Groups is nice for Microsoft 365 customers, but when simplicity is your precedence, you would possibly discover a extra streamlined possibility on this listing.

4. Slack: Finest for collaboration & chat

I’ve at all times seen Slack as a go-to for group messaging, however its fast video calling has been a helpful addition. Whereas it’s not as feature-packed as devoted video conferencing instruments, it’s nice for light-weight conferences and check-ins. The seamless integrations make collaboration straightforward, and with over 2,000 opinions on G2 and a powerful G2 Rating of 90, it’s clear that many groups really feel the identical approach.

If I had been on the lookout for a chat-first device that permits for spontaneous video calls, Slack could be a wonderful alternative. The flexibility to rapidly swap from messaging to video inside a channel makes group collaboration seamless. Nonetheless, its video name high quality doesn’t match devoted conferencing instruments like Zoom or Webex.

SlackSupply

I examined Slack’s channel system throughout a product launch to coordinate between advertising and marketing and improvement groups, guaranteeing real-time updates and seamless collaboration. Implementing Slack diminished our inside electronic mail visitors by 40%, making communication extra environment friendly.

One limitation I seen was the free plan’s message historical past cap, which made it tough to retrieve older conversations. Nonetheless, upgrading to the usual plan resolved the problem and supplied the required archive for our group’s wants.

Slack’s integrations have been a game-changer for me. I get undertaking updates instantly in Slack channels by way of Trello and Asana, which eliminates pointless back-and-forth between platforms. 

The Huddle function has been particularly helpful for spontaneous voice chats that really feel identical to fast workplace discussions, preserving distant collaboration easy and pure.

I examined Slack’s cell app whereas touring and located it dependable for staying linked, guaranteeing I by no means missed essential updates.

What I like about Slack:

  • I cherished how straightforward it was to modify between chat and video calls—it made group collaboration really feel seamless.
  • I discovered the app integrations extremely helpful since I might join it with instruments like Google Drive, Trello, and Asana to maintain every thing in a single place.
  • The interface was intuitive and simple to navigate, whether or not I used to be a brand new person or already acquainted with the platform.
  • The cell app saved me linked on the go, so I by no means missed vital updates, even once I was away from my desktop.

What G2 customers like about Slack:

Preetam Singh, Buyer Help skilled within the Pc & Community Safety Business, shares:

“It is easy to attach with our group members at any time when wanted. We have now a number of choices to set our standing as Energetic, Inactive, or Out of Workplace, so you may select the way you need to replace it. This function additionally permits us to ship notifications to colleagues who’re at present offline. Communication with co-workers is straightforward, whether or not by way of calls or video calls, which embrace screen-sharing capabilities. This makes it simpler for us to grasp our work.” Learn full assessment

What I dislike about Slack:
  • The video name options felt fairly fundamental in comparison with devoted conferencing instruments—it lacked among the extra superior assembly choices I wanted.
  • I skilled occasional points with video calls randomly disconnecting with out any warning, which was irritating throughout vital conferences.
What G2 customers dislike about Slack:

Vahagn Sargsyan, Founder and CEO in the Software program Business, shares:

“Slack may be overwhelming with fixed notifications, making it laborious to concentrate on different duties. Moreover, the fee may be excessive for smaller groups or startups. It might additionally profit from higher video name high quality because it would not at all times match the reliability of different devoted platforms.” Learn full assessment

So, in case your group depends closely on chat communication and fast video calls. Nonetheless, should you want full-featured video conferencing, Slack won’t be sufficient.

Saying Goodbye to Skype, the OG

Again within the day, “Skyping” wasn’t only a verb—it was the approach to keep linked. Whether or not it was late-night catch-ups with buddies the world over or fast enterprise calls that saved me from costly worldwide expenses, Skype was at all times there.

I nonetheless keep in mind the signature ringtone, the little “on-line” dot that allow me know somebody was obtainable, and the primary time I used video chat and thought, Wow, this appears like the long run. It made long-distance really feel nearer, distant work potential, and informal conversations easy.

And whereas my go-to video conferencing instruments have modified, I can’t ignore the influence Skype had. It paved the way in which for every thing we depend on right now, proving that video calls might be as straightforward as selecting up the cellphone.

And now, even Microsoft is acknowledging the tip of an period. In a latest announcement, they confirmed that Skype’s legacy is formally being folded into Microsoft Groups. Whereas Skype isn’t disappearing in a single day, it’s clear that its time as a number one video conferencing device has come to a detailed.

It’s going away. However that doesn’t erase what Skype did first—and for that, it’ll at all times have a spot in video conferencing historical past.

So, right here’s to Skype, the OG. Thanks for the recollections.

 

Are you able to hear me now?

Some platforms provide hermetic encryption for personal conversations, others mix effortlessly into your workflow, and some simply hold it easy and get the job performed. How do you discover your match? Check just a few. See what clicks. Persist with what makes your conferences seamless. 

On the finish of the day, the proper video conferencing device is the one that matches your wants finest—whether or not that’s stronger safety, smoother integrations, or simply one thing that allows you to hop on a name with no hitch. Discover, experiment, and discover the choice that retains you and your group linked with out the pointless problem. 

In fact, my particular person assessment alone about Video conferencing isn’t the one one to think about.

Aside from hundreds of opinions by verified customers on G2 for video conferencing, you may learn this check of one of the best video conferencing software program earlier than you make the acquisition.


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