Like Anthropic’s Laptop Use and Google DeepMind’s Mariner, Operator takes screenshots of a pc display screen and scans the pixels to determine what actions it will possibly take. CUA, the mannequin behind it, is skilled to work together with the identical graphical person interfaces—buttons, textual content packing containers, menus—that folks use after they do issues on-line. It scans the display screen, takes an motion, scans the display screen once more, takes one other motion, and so forth. That lets the mannequin perform duties on most web sites that an individual can use.
“Historically the way in which fashions have used software program is thru specialised APIs,” says Reiichiro Nakano, a scientist at OpenAI. (An API, or utility programming interface, is a bit of code that acts as a type of connector, permitting totally different bits of software program to be hooked as much as each other.) That places numerous apps and most web sites off limits, he says: “However in the event you create a mannequin that may use the identical interface that people use every day, it opens up an entire new vary of software program that was beforehand inaccessible.”
CUA additionally breaks duties down into smaller steps and tries to work by way of them one after the other, backtracking when it will get caught. OpenAI says CUA was skilled with strategies much like these used for its so-called reasoning fashions, o1 and o3.

OPENAI
OpenAI has examined CUA towards various trade benchmarks designed to evaluate the power of an agent to hold out duties on a pc. The corporate claims that its mannequin beats Laptop Use and Mariner in all of them.
For instance, on OSWorld, which assessments how effectively an agent performs duties similar to merging PDF information or manipulating a picture, CUA scores 38.1% to Laptop Use’s 22.0% Compared, people rating 72.4%. On a benchmark known as WebVoyager, which assessments how effectively an agent performs duties in a browser, CUA scores 87%, Mariner 83.5%, and Laptop Use 56%. (Mariner can solely perform duties in a browser and due to this fact doesn’t rating on OSWorld.)
For now, Operator may solely perform duties in a browser. OpenAI plans to make CUA’s wider skills out there sooner or later by way of an API that different builders can use to construct their very own apps. That is how Anthropic launched Laptop Use in December.
OpenAI says it has examined CUA’s security, utilizing pink groups to discover what occurs when customers ask it to do unacceptable duties (similar to analysis how you can make a bioweapon), when web sites comprise hidden directions designed to derail it, and when the mannequin itself breaks down. “We’ve skilled the mannequin to cease and ask the person for data earlier than doing something with exterior unintended effects,” says Casey Chu, one other researcher on the crew.
Look! No palms
To make use of Operator, you merely sort directions right into a textual content field. However as a substitute of calling up the browser in your laptop, Operator sends your directions to a distant browser working on an OpenAI server. OpenAI claims that this makes the system extra environment friendly. It’s one other key distinction between Operator, Laptop Use and Mariner (which runs inside Google’s Chrome browser by yourself laptop).