Following indication that it had closed its Glenmarie facility, Neta Auto Malaysia has supplied one other replace on operational adjustments via a posting on its Fb web page, following on its announcement in early June relating to restructuring operations.
In its newest posting, Intro Synergy stated the closure of the Glenmarie facility was a part of the deliberate restructuring train to streamline operations. “This transfer doesn’t sign the top of Neta Auto Malaysia, nor does it have an effect on our dedication to gross sales and after-sales help,” the corporate wrote in its assertion.
“Our restructuring was introduced in early June 2025, aligned with evolving market dynamics and world instructions of our principal. Clients could be assured that gross sales, after-sales, warranties and spare components help stay intact and totally operational,” it added.
As regards to after-sales help, it stated that the Neta service centre has been relocated to Accentra Glenmarie, only some km away from the outdated facility. The corporate said that the ability is open and serving prospects, and apologised to all Neta house owners for not speaking the relocation clearly, saying that it has since enhanced buyer notification channels to enhance transparency in regards to the matter.
The corporate stated that the guarantee protection for all Neta autos stay legitimate and might be totally honoured, and that spare components availability is safe, with inventory managed at each Klang Valley and Seremban hubs. It added that its buyer hotline and digital platforms stay open for direct help.
Regardless of challenges confronted globally by its principal, Neta Auto Malaysia stated it stays dedicated to this market. “Our D2C (Direct-to-Shopper) technique will guarantee higher engagement, value effectivity, and repair supply to prospects nationwide. We stay in shut contact with our principal to align with world instructions, and any additional developments or updates might be shared with our prospects and stakeholders on occasion,” it stated within the assertion.
Issues haven’t been rosy on the automaker, what with Neta father or mother agency, Zhejiang Hozon New Vitality Car, having formally entered out of business proceedings in June. Nonetheless, issues could also be enhancing on that entrance, as earlier this month it was reported that Neta was working in direction of restarting operations in China with monetary help from new buyers.
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