Wednesday, December 17, 2025

Is AI Saving the Inventive Business? A Chat With Superside’s CMO

Within the artistic world, burnout is not only a buzzword — it is an epidemic. A staggering 78% of in-house artistic professionals report feeling burned out, buried beneath mounting requests, greater than half of that are labeled “pressing.”

With artistic departments struggling to do progressive work, one answer is rising as a game-changer — synthetic intelligence. However earlier than you dismiss this as simply one other tech hype cycle or concern it as a job substitute menace, it is value understanding how AI is definitely remodeling the artistic panorama.

In my current dialog with Jen Rapp, CMO of Superside, she unpacks how AI is serving not as a substitute however as a ray of sunshine for overwhelmed groups. 

This interview is a part of G2’s Q&A sequence. For extra content material like this, subscribe to G2 Tea, a publication with SaaS-y information and leisure.

To look at the complete interview, take a look at the video under:

Contained in the trade with Jen Rapp

Let’s begin with a standing test on how in-house creatives are doing. 

What headwinds are they going through day by day? As everyone knows, the artistic providers trade is experiencing a fast transformation with AI. What key shifts have you ever noticed in how enterprise shoppers strategy their artistic wants?

If we have a look at the state of the in-house artistic staff, one factor involves thoughts: they’re overcommitted and under-resourced. And that is a part of, you understand, having run artistic groups for over 10 to fifteen years now. We simply did a research about this that targeted on the state of the in-house artistic groups. We referred to as it overcommitted.

We talked to 206 artistic leaders within the tech and enterprise sectors and found a regarding pattern: 78% of creatives reported feeling burned out as a result of extreme workloads and inadequate sources. Alarmingly, 55% of incoming requests are marked as pressing, including to their already overwhelming strain. 

Overwhelmed with duties, these creatives discover it tough to breathe. The sheer quantity of labor leaves little room for progressive or daring pondering, which is important to their roles.

Nonetheless, there’s hope on the horizon with the combination of AI instruments into the artistic course of. We’re seeing AI actually assist speed up time to market, velocity up artistic tasks, and enhance the flexibility to iterate or create a number of variations of the identical asset. We’re seeing AI as a ray of sunshine for all of our clients and my inside artistic staff as properly.

As you talked about, the amount of incoming requests retains rising. As demand continues to scale, how have in-house creatives needed to reimagine the way in which they work?

Right now, artistic groups are having to rethink what is taken into account a excessive precedence. Everybody, from HR to advertising and marketing and recruitment, has pressing wants, and so they actually have to take a look at what is taken into account excessive precedence and what has the most important influence and begin there.

Second, they’ve needed to rethink how they leverage exterior companions. Traditionally, giant companies relied on artistic companies for giant marketing campaign concepts, leaving the day by day manufacturing duties — akin to efficiency advertising and marketing advertisements and social media posts — to in-house groups. Nonetheless, this dynamic is shifting.

They’ve needed to reprogram how they’re working with exterior companions as a result of, frankly, the inner staff, in some ways, has been employed due to their creativity. They usually have the facility and the flexibility to try this large, audacious work. Consequently, we’re seeing inside groups more and more partnering with companies like Superside. And what we do is alleviate the burden of routine manufacturing work, enabling inside creatives to deal with the impactful and progressive tasks they had been initially employed to pursue.

Inventive groups are additionally turning into extra strategic of their hiring, searching for expertise expert in AI to reinforce their capability and keep competitiveness. Each CMO I do know immediately goes to creatives and saying, “How are you bringing AI into your workflows?” So, when you have that skillset of AI instruments and AI processes and fashions, you’re gonna be employed quicker, faster, and doubtless make more cash immediately.

“Right now’s must upskill in AI parallels the transition from movie to digital images. Like photographers, creatives who grasp AI will grow to be indispensable.”

Jen Rapp
CMO, Superside

With these shifts in artistic workflows, the function of AI has grow to be more and more vital. We’re seeing AI instruments that may generate all the pieces from copy to photographs to video. 

How has this affected your conversations with shoppers in regards to the worth of human creativity and experience of their artistic processes?

What we’ve discovered is that AI is a software that people can leverage, nevertheless it’s not a substitute for human ingenuity and creativity. In no way. Whereas AI can function a brainstorming companion or a manufacturing companion, it is a multiplier. It is actually solely efficient as its operator. In case you ask me to create a immediate, you’re going to get a horrible consequence as a result of I’m not a skilled artistic with these instruments.

AI can be used as a storyboarding companion. It could create actually wonderful first drafts of images. Then, the human is available in and improves it. So it is a huge time saver. It is also serving to groups. For instance, right here at Superside, we save a ton of cash as a result of we are able to do one picture shoot and use AI to leverage, alter, and enhance these photos. However we take an unique picture and use it as the idea for all the pieces we then create with AI. So, as a substitute of doing 4 picture shoots all year long, we are able to do one.

We’re additionally seeing this with quite a lot of our clients who do product images or on-body product images. We’re capable of now create AI fashions for them in order that they do not should do 5 shoots on 5 totally different folks. They usually’re taking the fee per asset down from what was $200 per asset to $20 an asset. It is an enormous value discount. We’re seeing a couple of 70% value discount while you deliver AI into the image.

Relating to AI instruments for artistic work, how do you resolve which of them to combine into your workflow, and the way do you show the worth of creativity to varied stakeholders? 

We’ve an AI staff right here at Superside, and they’re forward of all the pieces that is taking place within the trade. The truth is, we’ve a Slack channel the place you may watch them experimenting with new instruments as they roll out. 

We’ll see them iterating and experimenting outdoors of the shopper atmosphere in order that we are able to see if this particular software is ready to generate photos, video, or movement at what we contemplate to be nearly human-level high quality.

What I’ve noticed is most of those instruments will not be the place they should be after they hit the market. There’s like a six-month iterative course of whereby our staff experiments with them, leveraging the enhancements that the AI corporations are rolling out over time. We do a ton of experimentation outdoors of that buyer atmosphere to know which of them will be delivered to the desk.

So far as proving the worth of creativity is worried, artistic groups are going to have to begin doing that on their very own or by partnering with somebody in order that an exterior companion has achieved all of that groundwork for them. This fashion they are going to know the best way to leverage it and convey the worth in from day one. If the software would not yield an influence or consequence, nobody wins.

On the finish of the day, creativity is at all times actually laborious to measure. What is likely to be a fantastic asset to at least one buyer can be completely unacceptable to a different. 

“Right now, what’s judged as a superb artistic is a artistic that performs.”

Jen Rapp
CMO, Superside

However what will be measured is efficiency. Earlier this yr, we launched a product referred to as Tremendous Adverts. It is a platform that gives companies with prompt knowledge, visible reporting, and AI insights. It mainly says, that is why your artistic is performing properly — go create extra of it or go create issues like this to your Meta, your LinkedIn, your TikTok platforms, as a result of that is why it is performing. And I feel we’re gonna see increasingly of that as time goes by.

So, wanting forward a number of years, how do you see AI instruments advancing to assist the artistic trade? And the way do you envision the evolving relationship between AI and human creativity?

At the moment, the innovation with AI and artistic instruments is going on so quick that it’s totally laborious to your in-house staff to maintain up. That is why we’ve a devoted staff right here to maintain AI advocacy on the forefront of all the pieces they’re doing and hold us on the forefront of all of the rising applied sciences.

I feel sooner or later, groups are going to have a devoted particular person or a devoted pod inside their artistic staff that’s completely for testing, iterating, and utilizing AI instruments. Corporations will begin incentivizing folks to remain forward of the curve and incorporate AI workflows into their day by day work, very similar to you’ll incentivize any individual to have extra gross sales or win extra clients.

“I feel the time for us to be nervous about AI and what it may do to our jobs is finished. We have seen what AI can do immediately.”

Jen Rapp
CMO, Superside

It is actually vital that entrepreneurs and artistic groups keep optimistic about AI and the function that it may play. It is an unimaginable search software and an unimaginable artistic companion. It is nice at serving to youngsters do their homework higher, nevertheless it hasn’t but taken away jobs. And I feel we have to strategy this as one other software in our toolkit and one thing to embrace and really feel actually constructive about.

What recommendation would you give to budding entrepreneurs getting into the artistic providers trade? Something they need to be searching for?

For immediately’s entrepreneurs and creators, staying forward of developments and mastering AI instruments is completely important. The great thing about fashionable AI is its accessibility — anybody can discover platforms like Midjourney or Leonardo AI to develop their prompting abilities. 

These AI instruments are additionally notably highly effective due to their user-friendly design. Anybody with curiosity can dive in and begin experimenting straight away. This hands-on expertise will considerably improve what you deliver to the desk. 

I encourage folks to grow to be intimately accustomed to how these instruments perform, as this data can be invaluable in staff settings, job interviews, and day by day work duties.

So my recommendation is straightforward: bounce in, experiment fearlessly, and uncover the chances — this sensible information gives you an amazing aggressive benefit within the artistic providers trade.

In case you loved this insightful dialog, subscribe to G2 Tea for the newest tech and advertising and marketing thought management.

Observe Jen Rapp on LinkedIn to be taught extra in regards to the rise of AI within the artistic providers trade. 


Edited by Supanna Das


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