I Evaluated G2’s 6 Greatest Robotic Course of Automation Software program (RPA)

Handbook duties have a sneaky means of piling up. One second I’m sending a easy follow-up e-mail, the following I’ve spent an hour copy-pasting information between techniques, renaming recordsdata, and logging repetitive updates. Multiply that by per week and immediately, you’ve obtained a serious productiveness drain.

That’s what led me to robotic course of automation (RPA) software program. These instruments promise to enhance workflows, cut back human error, and liberate time. However with so many platforms on the market, all highlighting related options, determining which RPA answer really delivers is simpler mentioned than finished.

So I made a decision to dig deep. I combed by means of numerous G2 opinions, searching for patterns. What actual customers liked, what persistently pissed off them, and which instruments delivered real-world worth.

This checklist highlights the six greatest robotic course of automation instruments. Let’s dive in, trigger your future workflows simply known as. They’re automated.  

6 greatest robotic course of automation software program I’d advocate

Repetitive duties could appear small in isolation. Logging information, sending reminders, copying info from one system to a different. However over time, they chip away at productiveness, decision-making, and even morale. I’ve seen groups spend hours every week on work that may very well be automated in minutes. That’s the place RPA is available in.

The precise RPA software program isn’t nearly effectivity, it’s about reclaiming bandwidth for strategic work. Whether or not it’s finance groups automating bill processing, buyer assist reps routing tickets extra intelligently, or HR onboarding new hires quicker, automation helps each operate transfer with extra pace and fewer errors. What I appeared for within the G2 consumer opinions was instruments that strike a steadiness: user-friendly sufficient to deploy shortly, but highly effective sufficient to scale automation throughout groups and departments. 

The RPA software program I like to recommend under displays that steadiness. They every convey one thing distinctive to the desk, however what they’ve in widespread is that they’ve helped actual customers automate smarter, work quicker, and get extra finished with much less. 

My standards for evaluating the very best robotic course of automation software program

I’ve spent sufficient time exploring RPA instruments to know that flashy dashboards and buzzwords don’t assure outcomes. So I mixed consumer insights from G2 opinions with hands-on analysis and have evaluation to construct a standards set grounded in what truly issues. This is what I prioritized:

• Ease of use and bot creation: RPA should not require a PhD in scripting. I appeared for instruments that supply visible bot builders, display recording, and drag-and-drop design to assist customers, technical or not, to shortly construct workflows and deploy bots with out friction.
• Dependable activity automation: An excellent RPA device ought to take away repetitive work with out fixed human supervision. I prioritized platforms that permit customers to automate duties like information entry, file transfers, report era, and multi-step workflows with constant accuracy. Bonus factors if the software program supplied conditional logic, error dealing with, and low-code/no-code choices for ease of use.
• Course of recording and bot creation: I centered on instruments that make it simple to construct bots with out coding. That features options like display recording, drag-and-drop designers, and visible workflow mapping. The aim is to empower enterprise customers, not simply IT to construct and deploy bots shortly.
• Cross-platform and multi-app integrations: Automation means little if it’s restricted to only one device. One of the best RPA platforms work throughout a variety of enterprise apps, cloud platforms, and legacy techniques. I appeared for instruments that supply sturdy out-of-the-box connectors and sturdy API assist for integrating with CRMs, ERPs, databases, assist desks, and extra, as a result of real-world workflows not often dwell in a single system.
• Safety and role-based entry management: RPA instruments usually contact delicate information and business-critical techniques. I centered on platforms that supply built-in encryption, audit logs, and granular permissions so groups can keep tight entry management whereas assembly compliance wants like GDPR, HIPAA, or SOC 2.
• Efficiency monitoring and analytics: To get actual worth from automation, groups want visibility. I appeared for platforms that present efficiency dashboards, success/failure monitoring, and utilization stories. These options assist groups perceive what’s working, the place enhancements are wanted, and the way to optimize ROI over time.
• Assist and neighborhood: Lastly, no device is ideal. I gave choice to RPA distributors with sturdy consumer communities, information bases, and responsive buyer assist as a result of when one thing breaks, you need solutions quick.

Over the span of a number of weeks, I researched and evaluated near 25+ robotic course of automation software program. I narrowed down the very best six based mostly on their options and ease of use. 

To be included on this class, an answer should:

• Deploy bots into third-party functions
• Enable customers to construct workflows for mentioned bots to observe, through improvement environments or recording capabilities
• Automate duties for workers, each with and with out human intervention

*This information was pulled from G2 in 2025. Some opinions might have been edited for readability.  

After I began digging into consumer suggestions for UiPath, a couple of themes popped up time and again and actually, it paints a very well-rounded image of the platform.

What customers completely love about UiPath is the way it takes the heavy lifting out of automation. Automation was the primary phrase that saved arising. Whether or not it’s automating easy duties or orchestrating advanced workflows, customers persistently talked about how UiPath makes it simple to automate repetitive, rule-based work. Plenty of of us known as out the user-friendly interface too, one thing that’s approachable whether or not you are an IT skilled or somebody simply beginning to discover RPA.

One other standout was the sturdy assist system across the product. From UiPath’s neighborhood boards to its customer support and documentation, customers felt like they weren’t simply thrown into the deep finish. Integration capabilities additionally earned massive factors. Customers talked about that UiPath performs properly with totally different apps, cloud platforms, and inner techniques, which makes constructing end-to-end automations smoother.

Efficiency-wise, many customers appreciated the pace and reliability of UiPath bots as soon as all the things is ready up appropriately. Options like UiPath Studio for constructing workflows and Orchestrator for managing bots have been praised for giving customers management with out feeling overwhelming.

One massive ache level that surfaced was value. Some customers talked about that whereas the platform is highly effective, the licensing charges can really feel steep, particularly for smaller companies or groups simply dipping their toes into RPA.

There have been additionally a good variety of feedback about complexity throughout setup. Whereas utilizing UiPath every day may really feel intuitive, getting it configured correctly, particularly for attended automation or extra intricate workflows can take time and persistence. A couple of customers additionally felt that assist for sure programming languages and Home windows-specific limitations may sluggish issues down, particularly for groups working throughout totally different environments.

Lastly, efficiency at very massive scales got here up in a couple of opinions. Some customers famous that when automating 1000’s of transactions or coping with heavy bot visitors, the system’s efficiency wanted cautious tuning to keep up pace.

I’d say UiPath is a improbable selection should you’re critical about automating at scale and need a platform that balances usability with deep technical functionality. It’s versatile, highly effective, and backed by a robust assist community. Simply know that you’re going to wish to plan fastidiously for setup and scaling, and funds accordingly should you’re pondering long-term.

In case you’re able to automate smarter (and also you don’t thoughts a little bit of upfront funding in setup), UiPath looks like it’ll have your again.

What I dislike about The UiPath Platform:

• I noticed fairly a couple of reviewers point out that licensing prices may be excessive, particularly for smaller companies.
• I got here throughout suggestions about setup complexity, significantly for attended automation workflows.

What G2 customers dislike about The UiPath Platform:

“As RPA Dev I generally discover myself wanting extra insights on the way to implement issues appropriately, significantly relating to integrations and greatest practices. Moreover, I’d like steerage on managing UiPath variations, as I usually really feel unsure as a result of lack of awareness or not figuring out the place to seek out it.”

– The UiPath Platform Assessment, Ezequiel L. 

After going by means of a ton of Automation Anyplace opinions, I picked up on some clear tendencies. 

One of many greatest issues customers appear to understand about Automation Anyplace is its sturdy deal with AI integration. From what individuals shared, the platform’s means to weave AI into automation workflows actually helps groups transfer past primary activity automation into extra clever, decision-driven processes. Customers additionally liked the platform’s integration capabilities, noting how simply Automation Anyplace connects with varied enterprise apps and techniques while not having countless workarounds.

One other factor that stood out? A number of reviewers talked about that the platform feels user-friendly, particularly in relation to constructing bots utilizing drag-and-drop frameworks and the wide selection of packages out there for various use instances. The cloud-based strategy and scalability have been additionally sturdy positives. It looks like Automation Anyplace makes it simpler for groups to start out small and develop their automations while not having main infrastructure investments upfront.

From the opinions I evaluated, numerous customers additionally known as out the Bot Retailer, which is Automation Anyplace’s market of pre-built bots and templates. Accessing these ready-to-go assets appears to essentially assist groups pace up deployment and decrease the barrier to entry for brand spanking new automations.

Value got here up as a recurring ache level. A noticeable variety of customers felt that Automation Anyplace’s licensing and platform prices have been on the upper aspect, significantly when in comparison with different RPA choices. It is one thing smaller firms or groups may must plan for fastidiously.

One other widespread thread was round assist challenges. Whereas the platform itself was praised, a number of customers talked about that buyer assist responsiveness may very well be hit and miss, particularly when coping with advanced deployment or troubleshooting points.

I additionally noticed a couple of reviewers flag a studying curve, significantly in relation to mastering extra superior options or integrating with exterior techniques. Despite the fact that the fundamental bot-building expertise was usually described as user-friendly, diving deeper into extra technical setups generally took further time and coaching.

Lastly, a handful of customers talked about occasional slowness or bugs, particularly when scaling bots throughout massive environments or when coping with updates. It’s not a dealbreaker, but it surely’s one thing groups ought to be prepared to watch as they broaden their automations.

From all the things customers shared, it’s clear that Automation Anyplace is a highly effective, AI-forward RPA platform with lots to supply, particularly should you’re critical about constructing clever, scalable automations. It is filled with helpful instruments, templates, and integrations that make life simpler when you get rolling.

Simply be prepared to speculate a while upfront in studying the platform’s deeper options and be sure you funds realistically for licensing prices. Based mostly on the suggestions I reviewed, should you’re searching for a cloud-native, AI-driven RPA answer that may develop with you, Automation Anyplace is unquestionably price a more in-depth look. 

What I dislike about Automation Anyplace:

• Some customers shared that efficiency can decelerate when scaling bots closely or throughout sure platform updates.
• I noticed fairly a couple of reviewers point out that the price of licensing may be excessive, particularly for smaller groups.

What G2 customers dislike about Automation Anyplace:

“Having a number of builders work on the identical challenge is troublesome as as soon as one individual has code checked out they’re the one one who can edit. There isn’t any ‘merge code’ performance as there may be on different improvement platforms. Documentation for every bundle (function) may very well be improved with extra examples, screenshots, suggestions, and use instances.” 

– Automation Anyplace Assessment, Jim M. 

If there’s one factor that grew to become apparent whereas reviewing suggestions on Microsoft Energy Automate, it’s this: individuals really need automation that matches naturally into the instruments they already use. And that is precisely the place Energy Automate shines, based on customers.

From the opinions I evaluated, it’s clear that Energy Automate makes a big effect in relation to automating repetitive duties and enhancing activity administration, particularly for groups already deep into the Microsoft ecosystem. Whether or not it’s Outlook, SharePoint, Groups, or Excel, customers liked how seamlessly Energy Automate plugs into their every day workflows.

Integration got here up lots, too. I got here throughout loads of opinions highlighting the enormous library of connectors, not only for Microsoft apps, however for third-party platforms too. This flexibility makes it a lot simpler for groups to automate processes throughout totally different techniques with out reinventing the wheel.

Templates obtained numerous love. Customers shared that Energy Automate’s pre-built templates actually assist flatten the educational curve once you’re simply getting began. Even for non-developers, the low-code setup makes it really feel much more approachable than conventional RPA instruments.

And I couldn’t assist however discover how usually Outlook integration popped up in a constructive gentle. Little issues, like having the ability to set off automations immediately from emails, make an actual distinction in how groups get work finished quicker with out switching instruments.

A number of customers identified that constructing advanced workflows isn’t at all times so simple as marketed. Energy Automate does an incredible job with primary automations, however scaling to extra superior processes can require a a lot steeper studying curve.

Error dealing with got here up lots within the dislikes. When one thing goes unsuitable, customers felt that the error messages weren’t at all times clear or useful. That made debugging more durable than it wanted to be, particularly for bigger or extra technical flows.

I additionally noticed some mentions of desktop flows feeling somewhat sluggish, significantly for processes that want quick, high-volume activity execution.

And whereas the platform is highly effective, efficiency points like sluggish run instances on bigger workflows cropped up in a handful of opinions, too. It is one thing customers appear prepared to work round, but it surely’s price being conscious of should you’re planning main automations.

From what I gathered, Microsoft Energy Automate is a improbable entry level into RPA and workflow automation, particularly should you’re already dwelling inside Microsoft 365. The automation templates, connectors, and low-code builder are actual property for getting groups up and working shortly.

What I dislike about Microsoft Energy Automate:

• I noticed fairly a couple of reviewers point out that constructing advanced workflows can turn out to be difficult and unintuitive with out deeper coaching.
• A number of customers flagged error messages as being unclear, which made troubleshooting and debugging more durable than it wanted to be. 

What G2 customers dislike about Microsoft Energy Automate:

“Error checking/validating can take awhile, and the AI error examine will not be fairly there but.” 

– Microsoft Energy Automate Assessment, Jonathan C. 

One factor grew to become actually clear to me as I dug into consumer suggestions about IBM Robotic Course of Automation (RPA) – this platform places numerous weight behind AI-driven automation. Customers persistently talked about how IBM’s cognitive capabilities elevate it past simply easy activity automation, letting companies faucet into smarter, extra adaptive workflows.

What I dislike about IBM Robotic Course of Automation: 

• The preliminary set is time consuming and costing appears on higher aspect compared to different related type of device in market. 
• Some customers flagged larger prices, particularly when scaling up or layering in cognitive/AI options. 

What G2 customers dislike about IBM Robotic Course of Automation: 

“The device may facilitate some notifications/views in a extra sensible means (e.g., validation features even when there may be an error, the device permits the circulate to proceed as an alternative of alerting or blocking the continuation of the method). It may enhance visualization by means of logs for higher troubleshooting.” 

– IBM Robotic Course of Automation Assessment, Ilson B. 

Studying by means of consumer suggestions on SS&C Blue Prism Clever Automation Platform gave me a very clear sense of the place this platform shines.

One factor that got here by means of loud and clear is that automation is the place Blue Prism actually delivers. From the opinions I evaluated, customers persistently highlighted how dependable the platform is for dealing with monotonous, rule-based duties at scale. It’s the type of device that thrives in environments the place constant, predictable automation is essential.

Safety is one other main plus level. A number of customers shared that Blue Prism’s safety mannequin gave them peace of thoughts, particularly when automating delicate enterprise processes. Alongside that, a great variety of opinions identified the platform’s scalability. Blue Prism can assist actually massive and complicated automation environments with out a lot hassle.

It has a user-friendly interface, significantly in relation to monitoring bots by means of the Management Room. Blue Prism does a great job giving groups clear visibility into bot efficiency and scheduling actions.

Value may be type of excessive relying on the scale of your small business. Blue Prism’s licensing and operational prices are on the upper aspect, particularly in comparison with some newer, cloud-native RPA platforms.

There may be fairly a studying curve. Despite the fact that the platform is user-friendly for monitoring and primary operations, establishing superior automations and mastering the total vary of capabilities requires time funding.

Establishing and managing scheduled duties within the Management Room generally felt unintuitive.

SS&C Blue Prism appears like an incredible selection for organizations that worth safety, scalability, and management in relation to automation. It’s the type of platform that rewards methodical planning and cautious setup, providing highly effective capabilities when you get previous the preliminary ramp-up.

What I dislike about SS&C Blue Prism Clever Automation Platform: 

• In the case of arrange for the massive and AI pushed tasks , arrange & integration is somewhat advanced. A number of customers flagged integration complexity, saying connecting to third-party techniques usually required vital technical effort.
• I got here throughout a number of opinions that identified a steep studying curve when establishing extra superior automation.

What G2 customers dislike about SS&C Blue Prism Clever Automation Platform:

“One of many hardest issues for me concerning the SS&C Blue Prism Clever Automation Platform is establishing—it may be very troublesome, particularly should you’re new to this product. Plus, it takes time to be taught all of the options, particularly should you don’t already know issues like RPA.

– SS&C Blue Prism Clever Automation Platform Assessment, Mudit B. 

Constructing higher workflows isn’t nearly saving time, it’s about giving groups extra room to innovate. That’s the place SAP Construct Course of Automation is available in.

It’s clear this device was designed with effectivity and accessibility in thoughts. Customers persistently highlighted how the user-friendly interface and low-code atmosphere make it simple for enterprise groups, not simply IT, to start out constructing automations shortly.

One factor that stood out was the keenness round pre-built workflows and templates. As an alternative of beginning each course of from scratch, customers shared how a lot they appreciated having ready-to-go choices that may very well be custom-made to suit particular wants. It is a main time-saver, particularly for groups seeking to automate quick with out heavy technical work upfront.

Integration with the broader SAP ecosystem appears like a pure match should you’re already working different SAP merchandise, serving to streamline all the things from approvals to operational workflows beneath one roof.

Customers additionally talked about the credibility of the platform’s automations, particularly for time-consuming, repetitive duties. Figuring out {that a} dependable SAP system is dealing with background operations appears to convey numerous peace of thoughts to groups.

Nonetheless, SAP’s licensing mannequin may add up, particularly for smaller automation tasks. There have been additionally occasional feedback about pace points, significantly when coping with bigger or extra advanced workflows.

From what customers shared, SAP Construct Course of Automation is a brilliant selection for firms already deeply invested in SAP and searching for a quick, user-friendly method to automate key processes. The pre-built workflows, low-code atmosphere, and tight SAP integration stand out as main strengths.

Simply be able to plan for licensing prices should you’re increasing your automation footprint.

What I dislike about SAP Construct Course of Automation:

• A number of customers flagged that the associated fee can add up, significantly for organizations simply beginning to scale their automation efforts.
•  There may be not a lot to dislike, however a few customers acknowledged they want it was extra user-friendly. 

What G2 customers dislike about SAP Construct Course of Automation: 

“The pace and responsiveness of the device may be improved somewhat. UI must be intuitive.” 

– SAP Construct Course of Automation Assessment, Sandeep P. 

Discover enterprise course of administration (BPM) software program to learn the way groups align automation with technique and scale operations past task-based workflows.