For those who’re seeking to construct no-code or low-code automation, you could have stumbled upon Make and Zapier. Each are well-liked in our Integration Platform as a Service (iPaaS) class, and whereas they might appear comparable at first look, they serve barely totally different person wants.
Choosing the proper device issues as a result of it immediately impacts how effectively your crew can automate duties, scale workflows, and combine the instruments you already depend on. A mismatch in platform capabilities can imply wasted time, larger prices, or pointless complexity.
I’ve in contrast Make vs. Zapier intimately based mostly on totally different necessities, like person interface, flexibility, integrations, performance, and pricing.
The proper alternative depends upon what you worth most. In my evaluation, I discovered Make to be a most well-liked alternative to be used circumstances involving difficult workflows. Zapier is extra appropriate to be used circumstances that want general-purpose automation.
Make vs. Zapier: At a look
Right here’s a fast comparability of the favored iPaaS software program:
| Characteristic | Make | Zapier |
| G2 score | 4.7/5 | 4.5/5 |
| Greatest for | Energy customers and sophisticated workflows | Newbies and general-purpose automation |
| Person interface (UI) and adaptability | Visible drag-and-drop canvas (very versatile) | Step-by-step kind builder (less complicated) |
| Integrations | ~2,400+ apps, with deeper API help | 7,000+ apps |
| Automation capabilities | Superior options like limitless steps/branches and information dealing with | Simple automations with mounted step limits |
| Pricing | Free, as much as 1,000 ops/month. The pricing begins from $9/month for 10,000 ops | Free for 100 duties/month. The pricing begins from $19.99/month (multistep) |
Observe: The small print right here mirror probably the most present capabilities as of Might 2025. Each Make and Zapier proceed to evolve quickly, so options and pricing could change over time.
Earlier than we discover Make and Zapier, let’s shortly evaluate the variations and similarities between the 2 instruments.
Make vs. Zapier: What’s totally different?
Right here’s an outline of the important thing variations between the 2 software program.
- Integration rely and depth: Zapier connects to way more apps — over 7,000 and counting. Whereas Make lists round 2,400, it affords many extra actions per app, for instance, 84 actions for Xero vs. 25 in Zapier.
- Workflow builder fashion: Zapier makes use of a linear, form-based builder with dropdowns and a step-by-step wizard, which makes it nice for newbies. Make affords a visible drag-and-drop canvas. In apply, I discovered Zapier’s interface less complicated to begin with, whereas Make’s canvas felt extra pure and versatile as soon as I realized it.
- Automation complexity: Make handles advanced eventualities with limitless steps, routes, or branches, and highly effective information instruments like arrays, JSON parsing, and so forth. Zapier automation (Zaps) is usually extra simple: They’re straightforward to construct however have mounted limits, e.g., a most of 100 steps, and fewer built-in information instruments.
- Pricing mannequin: Zapier costs by duties, the place every app motion is a process on tiered plans, and now even affords pay-per-task billing. Make costs by operations, i.e., every module run. In my checks, Make’s paid plans give way more operations for the value — for instance, $9/mo for 10,000 operations vs. $19.99 for simply 750 Zapier duties. Make will be less expensive at scale, although the billing math will be complicated.
Make vs. Zapier: What’s comparable?
Each Make and Zapier ship options to create, check, and deploy automations with flexibility. There are a couple of similarities you’ll be able to’t miss, for instance:
- Visible editors are intuitive, with ample pre-built templates that assist new customers get began. Neither device requires code to design primary automation for duties.
- Free tier choices is obtainable in each plans, with a paid plan for rising utilization. Make facilitates 1000 operations whereas Zapier caters to 100 duties within the free model.
- Person base for each iPaaS software program is equally robust and numerous. They cater to a spread of customers, from solo entrepreneurs to enterprise groups. The 2 software program have a great quantity of documentation, tutorials, and communities that customers can faucet for assist.
How I in contrast Make and Zapier: My analysis standards
First, I checked out ease of use. This meant seeing how easy the interface and setup felt for somebody new and how briskly I might construct a primary automation. Elements like interface design, navigation, the provision of templates, tooltips, and onboarding guides helped tip the dimensions.
For my workflows, integrations, and most significantly, the depth of integrations was crucial. The depth of integration represents the provision of actions that I can carry out via the combination. For this, I examined how every platform handles app performance and whether or not there have been limitations or workarounds wanted.
I additionally thought-about help and neighborhood, and skimmed via every platform’s assist heart, boards, and help choices. This helped me see the provision of self-service via the platform’s information base.
For any shopping for course of, pricing transparency was an enormous issue. I verified that in my check and in contrast each choices to find out their cost-effectiveness.
Make vs. Zapier: How they really carried out in my checks
Let’s discuss efficiency. I examined Make and Zapier to see what they do properly and the place they fall quick. Right here’s what I discovered.
Person interface and adaptability
In apply, utilizing every device highlighted their trade-offs. Zapier’s UI felt intuitive. It walks you thru triggers and actions with clear types. The platform was pretty easy to make use of and navigate, and Zapier Copilot even provided related strategies to help.
The platform permits the creation of Zaps with easy strategies. Once I was simply beginning, I might create a easy “if electronic mail then alert me” workflow in minutes with out a tutorial.
However, Make’s UI is a canvas of modules you drag and join. At first, it felt overwhelming, however quickly I appreciated having the ability to visually lay out a number of branches and see information circulate between steps.
For advanced flows, Make’s editor gave me way more management. I might add routers, loops, and information transformations on the fly. I’d say Zapier wins if simplicity is your objective, however Make pulls forward on flexibility.
As an influence person, I gave a slight edge to Make due to that flexibility and visible readability.
Winner: Make
App integrations
Once I in contrast integrations, the numbers informed one story: Zapier has extra apps. In testing, each app I wished, for instance, Salesforce, Mailchimp, Google Analytics, and so forth., was on Zapier.
Just a few instruments I persistently use didn’t have a Make integration in any respect, so I needed to skip them or use a generic webhook as a workaround. What’s extra, Zapier has an AI apps part with 250+ integrations, which Make lacks.
The depth of Make’s integrations was spectacular. For instance, Make lets me pull detailed bill information from Xero with a number of fields, whereas Zapier solely has basic bill triggers.
In the long run, if app availability is your precedence, Zapier wins since its library is so clearly dominated by measurement and fast connectors.
Winner: Zapier
Automation capabilities
To check performance, I constructed actual workflows of accelerating complexity. Easy duties, like posting kind responses to a Slack channel, have been straightforward on each. For extra advanced wants like information parsing, loops, and multi-branch logic, Make provided higher help. For instance, I created a state of affairs in Make that collected information from a number of sources, processed it with filters and array features, after which uploaded a formatted report, all with out writing code.
Attempt doing that on a primary Zapier plan, and also you hit limits. Zapier capped my steps, and I needed to break the method into separate Zaps.
I additionally examined conditional branching on both. Make let me splinter one workflow into many routes with out restrict, whereas Zapier compelled me into its “Paths” function, which is extra inflexible.
General, Make dealt with my advanced checks extra gracefully with limitless steps and built-in information instruments. Zapier was dependable, however much less expressive.
Winner: Make
Pricing
Pricing was an eye-opener. I took two actual use circumstances: a small mission with a couple of hundred duties per thirty days and a bigger mission with tens of 1000’s of duties. Zapier’s free tier (100 duties) was limiting for the small mission. I wanted a paid plan at $19.99/mo to get extra duties. Make provided 1,000 free ops; even its most cost-effective $9/mo plan gave 10,000 ops.
For the bigger mission, Zapier’s $19.99 plan solely coated 2,000 duties, plus overage charges, whereas Make’s $16 or $29 plans coated 10,000 ops every. It gave me way more headroom. I did the mathematics: Zapier was roughly $0.026 per process on their starter plan, whereas Make was about $0.0009 per operation. Nonetheless, Zapier’s newer “pay-per-task” billing allows you to add additional duties on demand, simplifying budgeting for fluctuating utilization.
Briefly, Make was way more cost-efficient for my check eventualities. The one warning is that Make’s operations can deplete shortly for those who design very huge eventualities; I had to concentrate to that. Nonetheless, for many customers on a funds, Make gained the day.
Winner: Make
Right here’s a desk exhibiting the winner when it comes to totally different iPaaS software program options:
| Characteristic | Winner | Why it gained |
| Person interface and adaptability | Make 🏆 | Visible canvas permits drag-and-drop workflows vs Zapier’s types. It gave extra inventive management. |
| App integrations | Zapier 🏆 | Zapier has an enormous library of apps. It affords greater than 7,000 apps. Conversely, Make affords near 2400 apps. |
| Automation capabilities | Make 🏆 | I bought limitless steps/branches and information instruments in Make. Conversely, Zapier had mounted limits. |
| Pricing | Make 🏆 | Less expensive per motion. Make costs 10k ops for $9. It’s essential to pay way more in Zapier’s case. |
Key insights on Make vs. Zapier from G2 information
I regarded into G2’s evaluate information to search out strengths and adoption patterns for Make and Zapier. Right here’s what stands out:
Satisfaction rankings
- Make has a good ease of use (88%), ease of setup (85%), and ease of doing enterprise (94%) rankings.
- Zapier excels in ease of use (89%), ease of setup (88%), and ease of doing enterprise(90%).
Industries represented
- Make dominates advertising and marketing and promoting, laptop software program, IT providers, monetary providers, and accounting.
- Zapier has a robust presence in advertising and marketing and promoting, laptop software program, IT providers, the web, and monetary providers.
Highest-rated options
- Make excels in pre-built connectors (94%), real-time integration (92%), and circulate designer (92%).
- Zapier stands out for flow-designer (95%), pre-built connectors (95%), and information integration (94%).
Lowest-rated options
- Make struggles with huge information processing (79%), digital information interchange (EDI) (79%), and useful resource definition (83%).
- Zapier struggles with utility programming interface (API) administration (88%), digital information interchange (EDI) (88%), and managed file switch (88%).
Continuously requested questions on Make vs. Zapier from G2 information
1. What’s the key distinction between Make and Zapier pricing?
The core distinction is how they rely utilization. Zapier costs per process and sells plans based mostly on process quotas. Make costs per operation, the place every module run or information motion counts. Due to this, Make’s plans embody way more operations for the value. For instance, a primary Zapier plan is likely to be $19.99/month for two,000 duties, whereas Make affords 10,000 operations for $9/month.
2. Would you like Make or Zapier for scalability?
For top-volume scaling, I favor Make due to its value effectivity. It affords extra operations on its paid plans and even permits annual rollover of unused ops. Make additionally properly helps concurrent state of affairs runs, serving to scale advanced initiatives.
Zapier scales properly on enterprise plans with limitless customers and utilization. However it might probably get costly, the place every additional 1,000 duties provides to the invoice. For those who want enterprise-level admin controls, safety (like single sign-on, and so forth.), and limitless customers, Zapier’s higher-tier plans can be a sensible choice.
3. Which platform is extra appropriate for a newbie: Make or Zapier?
Zapier is commonly higher for newbies. Its step-by-step interface and plentiful tutorials make it very approachable. In my trials, I might create easy automations with out studying documentation. Make, with its drag-and-drop choices, has a steeper studying curve.
4. What can be a surefire dealbreaker when selecting between Make or Zapier?
The largest dealbreakers are often integrations and particular function wants. If one platform doesn’t help an app or motion you want, that forces your hand. For instance, in my comparability, Zapier had all 7,000+ main apps whereas Make was lacking a couple of area of interest instruments I exploit.
Make vs. Zapier: The ultimate verdict
Finally, Zapier and Make are each strong automation platforms, however they cater to barely totally different wants. For somebody new to automation or with simple duties, I’d lean towards Zapier. Its interface is easy, and its large app library means you’ll nearly actually discover any device you want.
I would advocate Make if in case you have advanced workflows, technical necessities like dealing with information arrays or calling APIs, or a decent funds at scale. Its power-user options and decrease value per operation have been decisive in my checks.
Lastly, your determination will probably be based mostly on what issues most to you. For those who want fast and straightforward automation and broad compatibility, go together with Zapier. Attempt Make for those who want deep customization and wish to squeeze probably the most out of your greenback. Each instruments are strong, so that you’ll be capable of automate duties both manner. Decide the one which matches your priorities.
Discover different Zapier alternate options and Make alternate options on your iPaaS wants.
