Sunday, September 14, 2025

How Stack Up remains to be saving lives of veterans by means of gaming after a decade


Veterans have had assist from the Division of Veterans Affairs adjusting to work-life challenges for years. However staff on the division’s suicide disaster line and different staff who manned the telephones had been amongst these lately laid off in a purge of the federal authorities workforce.

Greater than 2% of the VA’s probationary workforce was dismissed in current weeks. Stephen Machuga, founder and CEO of Stack Up, the military-focused charity centered round a shared love of video video games, isn’t certain how that’s going to shake out.

However Machuga hopes that society gained’t overlook in regards to the contributions of veterans to the nation and the toll of their sacrifices over time.

Stack Up helps service members battle the consequences of fight accidents, depressions, and post-traumatic stress by means of the advantages of gaming. The charity’s efforts embody the Stack Up Overwatch Program, supplies very important round the clock psychological well being counseling and help to active-duty navy personnel, veterans, and civilians as they address private struggles.

Stephen Machuga, founder and CEO of Stack Up, which helps veterans by means of video video games.

Stack Up’s tenth anniversary is coming this November, and Machuga is making an attempt to get in entrance of as many individuals as attainable and “remind them we’re on the market doing good and making an attempt to assist veterans.” He attended the current Cube Summit to assist drum up help for Stack Up and veterans.

“It’s irritating. Like a lot of the video games business, we’re contracting,” he stated. “We expanded throughout COVID. We had cash coming in. Then cash stopped coming in. We needed to shut our warehouse in Florida for our Provide Crate program. We’ve gotten to the place we’re spending responsibly. We’re spending inside out means, but it surely’s not a number of enjoyable.”

He famous that help as been slipping.

“Yearly we get additional and additional away from 9/11 and other people aren’t actually as supportive of the troops as they was,” Machuga stated. “We’re simply making an attempt to get as many conferences as we presumably can and discuss to people and allow them to know we’re nonetheless on the market doing good work.”

Up to now, Stack Up despatched Xbox and PlayStation recreation consoles abroad to the place U.S. troopers had been deployed in fight zones. Now that the wars and abroad deployments have cooled down, the work has shifted extra to supporting warfighters who’ve come residence and are nonetheless struggling. Lately, Stack Up will ship veterans to “geek tradition” occasions or locations like Disneyland.

Stack Up takes vets to Disneyland.

It’s a grassroots effort, versus one thing that has help from a number of huge firms. And it brings veterans themselves collectively by means of a shared love of video video games.

“Gaming turns into such an essential a part of the dialog, as a result of a number of put up 9/11 veterans are players. You understand, the 21 to 35 12 months previous female and male veterans are all players now. It’s not this bizarre factor. Everyone does it now. So gaming and on-line gaming, on-line gaming communities are a number of how these guys and gals keep linked to the people who they served with.”

Those that are nonetheless deployed additionally use video games to remain linked with their family and friends again residence. That’s one of many keys to suicide prevention — ensuring that nobody is remoted.

“We have to guarantee that individuals really feel like they’re a part of one thing. While you’re within the navy, you’re part of one thing greater than you’re. It’s the highschool soccer crew mindset. And a number of these veterans come out of the navy they usually’re working robust jobs someplace. They left their buddies behind within the navy. Generally they really feel their finest days are behind them.”

Within the identify of suicide prevention, Machuga desires veterans engaged and joyful and part of a neighborhood the place they really feel like they’re part of one thing. And he believes that constructive goodwill and psychological well being comes with enjoying video games and being linked by means of on-line gaming.

Stack Up sends consoles to abroad troops.

Sadly, help for charities on the whole looks like it’s down, because the economic system turns into unpredictable. Donations are down and other people don’t typically have more money for charity. Throughout the pandemic, giving was stronger. However now it’s frequent to see individuals working a number of jobs and launching GoFundMe campaigns for well being causes, he stated. In 2024, donations for Stack Up had been at $830,000, down 20%.

“The economic system’s down, and so donations are down, and we’re fighting that,” Machuga stated.

Early final 12 months, Stack Up crossed greater than 60,000 veterans supported by means of all of its packages throughout the final 10 years. Final 12 months, there have been 1,500 requests for veterans help, and the charity was solely in a position to help about 250 of them.

“It’s been run. That’s the excellent news story, and realizing that we’ve stored individuals alive” is a consolation, he stated. “Having a neighborhood the place any individual is available in to our Discord and is having a foul day they usually want somebody to speak to, or actively saving an individual’s life, getting them the assets they should make it by means of the night time, that’s the place the actual rubber meets the street, proper there. That’s feeling.”

Stack Up at an IGN Stay occasion.

Among the many formal packages, Stack Up nonetheless supplies consoles to these deployed abroad or these recovering once they return residence. The group flies disabled or deserving veterans to numerous gaming and geek tradition occasions, theme parks, or studio excursions like Riot Video games and Blizzard. There are veterans in a number of dozen “Stacks” who exit to do volunteer work of their communities. And there’s the Overwatch program, which is a peer-to-peer suicide prevention crew on Discord. The group has a headquarters in Los Angeles in a mansion that has been retrofitted right into a neighborhood middle for homeless veterans.

The primary alternatives for fundraising come at Memorial Day in Might, which is Navy Appreciation Month, after which November 11, which is Veterans Day. Once in a while one of many navy recreation corporations will assist make a push for donations. However the group doesn’t have formal help just like the Name of Obligation Endowment, which helps veterans discover good jobs and is often promoted inside Name of Obligation video games. Ubisoft, KingsIsle Leisure and others have helped up to now. Bohemia Interactive, maker of Arma, is actively working with Stack As much as do one thing this 12 months.

Veterans typically additionally don’t fare as effectively in the case of charities which are considered as extra pressing or deserving, like charities for younger kids.

Machuga is aware of that helps for Range, Fairness and Inclusion packages has waned within the new administration. However he famous that veterans help wasn’t all the time categorized as a DEI effort within the first place. Veterans are a minority group, typically lower than 1% of america inhabitants. However it takes a special sort of considering to contemplate veterans as being value of help. That’s a part of the explanation why it’s laborious to boost cash for organizations like Stack Up.

Call of Duty: Modern Warfare. Soldiers stack up as they enter a house.
Name of Obligation: Trendy Warfare. That is what it means to stack up.

“I’ve been working with the video games business for 15 years, making an attempt to scream and kick and yell about veterans and supporting the troops, and it sort of falls on deaf ears,” stated Machuga. “It’s token gestures, like yellow ribbon stickers in your automobile.”

He appreciates the help that is available in, however needs it was extra, as he sees individuals mild up once they obtain a PlayStation or Xbox from the veterans group.

“Up to now, we had been supportive of the troops, after which over time you’ve seen that fall off a cliff the place it’s simply not there anymore,” he stated.

However Machuga is carrying on, and he’s asking for assist.

“We respect it when individuals help the troops, it doesn’t matter what. However w nonetheless consider. My father served. I served. My complete household served. And we now have veterans being changed by somebody’s 35-year-old son, who grew up on an iPad with Minecraft on it,” he stated. “And we all know video games assist individuals with psychological well being. Folks inform us they had fun. They marvel, ‘The place did the time go?’ As a substitute of staring on the ceiling all night time.”


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