The works ministry says that each one potholes reported through the MyJalan cellular app must be fastened inside 24 hours. In keeping with deputy works minister Datuk Seri Ahmad Maslan, the reported challenge must be resolved inside that timeframe, no matter which jurisdiction the highway falls beneath.
“The turnaround time to patch broken roads beneath the works ministry is 24 hours. Different authorities are additionally required to repair the highway inside the similar timeframe. Complaints on different damages could be resolved inside 15 days,” he instructed the Dewan Rakyat earlier this week.
He added {that a} whole of 39,371 complaints had been obtained by the app from August 2023 till June 2025. Of the whole, 11,959 complaints, or 30.4%, had been associated to federal roads whereas the remaining 69.6% fell beneath accountability of state governments, native authorities and different businesses, The Star stories.
He stated this in response to Mohamad Shafizan Kepli (GPS-Batang Lupar), who had requested the ministry to specify the turnaround time for motion to be taken as soon as complaints are made by the MyJalan app.
Ahmad additional defined that there have been 5 major elements that result in highway harm, together with potholes, and these had been climate situations similar to rain, warmth and floods, which speed up the deterioration of highway surfaces, overloaded heavy autos, the highway’s lifespan, the standard of the pavement in addition to imperfect utility work.
Earlier this 12 months, it was reported that over 50,000 potholes on federal roads, which fall beneath the supervision of the general public works division (JKR), had been patched up in 2024, together with 3,955 within the peninsula and 51,949 in Sabah, Sarawak and Labuan.
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